Turn Return Risk
Into Competitive Advantage
CircuLogic applies actuarial intelligence to every return decision — rewarding your best customers and protecting your margin from your worst.
One-Size-Fits-All Return Policies
Are Costing You
Margin Erosion
Every blanket return policy treats your best customer the same as your most expensive one. The cost difference is invisible in your P&L — until CircuLogic makes it visible.
Behavioral Reward
Serial returners exploit generous policies designed for loyal customers. The top 5% of return-risk customers generate 3.4× the cost of the bottom 50%.
Blind Spots
Without risk scoring, retailers have no visibility into which customers and products destroy margin. Standard analytics tells you what happened — CircuLogic tells you what's about to happen.
A Complete Intelligence Loop
Eight stages. Continuous learning. Zero marginal cost at query time.
Stages 3, 5, and 8 represent CircuLogic's unique intelligence contribution
Five Scores. One Intelligence Engine.
Every score is maintained continuously, updated on every order and return event, and available at zero marginal cost at query time.
Scores every customer on return likelihood and behavioral risk. 0 to 100. Updated on every order and return event.
True net customer value after return costs. Separates profitable customers from high-revenue margin destroyers.
The dollar cost of this customer's next return — computed before it happens. Drives every policy decision in the engine.
Customer-level risk multiplier. Catches the occasional-but-expensive returner that the base rate systematically misses.
Product-level return risk independent of who is buying. Some products are inherently high risk regardless of customer history.
From Signal to Policy in Milliseconds
Evaluate customer and product risk across five independent dimensions. CRRS, C-Score, E[L], RAF-C, and RAF-P — each maintained continuously.
Compute Expected Loss before the return occurs. Pre-computation during the transit window means zero added latency at the point of decision.
Generate an individualized return policy automatically. Return window, refund percentage, and restocking fee — all optimized for this customer, this product, this moment.
Built for the Retail Stack
You Already Have
CircuLogic connects to your existing systems — no rip and replace required.
Live in weeks, not months.
Standard integration timeline: 4–8 weeks from contract to productionNot a Returns Portal.
A Returns Intelligence Platform.
| Capability | CircuLogic | Generic Returns Tools |
|---|---|---|
| Policy Type | Individualized per customer & product | One-size-fits-all blanket policy |
| Customer Treatment | Differentiated by risk score and value | Uniform regardless of behavior |
| Risk Scoring | Five-dimensional actuarial model | None or basic rule-based flags |
| Expected Loss | Computed before return occurs | Not modelled — reactive only |
| Disposition Intelligence | Market-aware channel optimization | Manual routing or basic rules |
| Learning Over Time | Continuous actuarial feedback loop | Static — no model improvement |
Every return makes the system smarter.
See CircuLogic With
Your Own Data
We run your returns data through the CircuLogic engine and show you your E[L] exposure, your highest-risk customers, and your margin at risk — before you commit to anything.
Start with your data.
No commitment required.
The CircuLogic demo is substantive — we bring your returns data into the engine and show you real exposure numbers, not a slide deck.
Singapore — 247676